Terms and Conditions

We offer a purely online Website and Blog Design Service as well as Proofreading and eBook formatting. All business is handled over the web, phone and email system. We are now on the SquareUp Marketplace and use their secure servers to process all of our services. We will never have access to any of your credit card or financial information.

Once we have received your payment for your project we will attempt to secure your requested domain name. Once we have purchased the agreed upon domain there will be NO REFUNDS for any reason. We also secure one year’s worth of website hosting through a very reliable web hosting service. If we cannot secure the domain name you request we will contact you as soon as possible with some alternative names for you to chose from. If at this point you cannot agree to the domain name then we will initiate a refund through SquareUp and no further services will be done. Again, once we begin to create your website or blog all sales are final.

Currently, we only create websites/blogs for U.S. customers and cannot provide services to anyone outside of our country. We do not translate any websites into any other language except English. For help with this you might want to consult someone within your own country. And you must be at least 18 to request our services. We DO NOT provide data entry, blog entries or write articles for any other website/blog but our own at this time. You are paying for a website/blog design, web hosting and a domain and/or maintenance of software only.

The Premium Service for the initial one year period includes the domain name registration, website/blog hosting fees, website/blog theme creation, biweekly maintenance of your website/blog by one of our technicians (these include updating the software that runs your website, creating tags for your posts, pages, submitting to your website to search engines, typing in the SEO keywords, and FREE phone and email technical assistance with posting, adding pages, uploading photos, uploading videos, etc.). All you have to do is create your pages and add their content, write updates/articles and we help you connect your website to your Social Media Accounts such as Facebook, Twitter, Pinterest and Google Plus so that when you do add a new page or article they will automatically go to the appropriate Social Media Pages. All new customers will have also get one email address for their website. This will have any name combination you chose such as: jane.doe@yourdomain.com or maryswebsite@yourdomain.com or even info@yourdomain.com. We will send you the information on how to get your email once it has been set-up. A separate email will allow you to keep your website/blog business separate from your personal emails. If you use an email reader program such as Outlook or Express we will send you instructions on how to set these up on your computer.

The Basic Service for the initial one year period includes the domain name registration, website/blog hosting fees, website/blog theme creation, and initial setup of your beginning pages. We will also make sure your website is sent to the major search engines after you have finished setting up your pages. Once you have posted your initial article/news update we will have a software service that will send those updates to the search engines and your Social Media Accounts such as Facebook and Twitter. We also will provide you with one email address of your choice with your domain name to use with your Contact Page. For Example: jane.doe@yourdomain.com.

The Yearly Maintenance Service includes checking the background software that runs your website/blog once a month for new updates. All software that goes into running your website is chosen for their ease, what they do for our customers and how secure they make your website from intruders. Most of these software packages are checked by their owners/creators and are corrected, will add new functionality or just close any security holes that may be reported. This is handled through an “Update Is Available” message next to each component within your website Dashboard. Our Yearly Maintenance Service will do this for you. Should you not chose the Yearly Maintenance Service, Subscribe to Monthly Maintenance (We set up a monthly $10 fee invoice through SquareUp for you), or the Premium Service then you will have to pay the $35 Technical Assistance Fee. For those familiar with WordPress as a Content Management System this Update process should be familiar and easy to do yourself. However, for those new to websites and blogs we do offer alternatives to help keep your website/blog secure and working properly.

For any of our customers who did not opt to pay for the Premium Service or the Yearly Maintenance Services we have to charge a $35 Consultation Fee for the 1st hour. Most problems can be solved with an email through our Contact Us form or a message on our answering service phone at: (904) 242-6929. This counts towards the first 60 minutes. So long as you have given us enough detail about your request or problem will will make the corrections, changes or additions requested we will send you an invoice from our SquareUp Account for $35. Any additional time needed or further explanations required will cost another $35. This is done on the “honor system” and we expect the invoice to be paid within 10 days. Should any invoice for these extra services not be paid within the allotted time period you will not receive any further services from our company. You will not be eligible for renewal of your website either. We will send you an email with information on how to transfer your domain and website to another service provider.

**********************

Renewals of Websites/Blogs – after the first year of service your website/blog’s domain and hosting fees will have to be renewed. If you chose to renew with us we discount your second year’s service and include the monthly maintenance in the renewal fee. We will also provide you with an updated website/blog theme. You can change your colors and add or subtract columns to give your website a “Fresh” look and feel. Once your payment is processed we will renew your domain, website hosting fees and contact you about your new look for the coming year. The renewal process is generally done one month in advanced. We will send you a Renewal Notice in your email so please make sure that we have updated information.

Should you not chose to renew and let us know before your domain has expired we can send you the information on How to Transfer your domain and website to another service. Please remember that you will need to backup your website and database prior to making the transfer. If not done correctly you may have to retype your entire website/blog’s information again. We DO NOT provide this service. However, your new Internet Hosting Provider may be able to assist you with the transfer. This can take up to 10 days to complete so please start the process early. Should you chose them to continue your website service then the transfer may be much easier by you creating an account with them and asking for their assistance in the transfer and website setup. We don’t know if they charge for this service or will provide it for FREE to new customers. We will assist them in anyway we can to facilitate the process but once you are no longer a customer we have no further obligation to you or your website. As for any other website hosting and domain transfer service out there we have no helpful information on that.

In the event you chose to ignore our renewal email your domain will simply expire and your website will be deleted by They charge an extra $80 for late renewals. If you wish to renew but your expiration date is past and not more than 30 days we will be happy to renew your service at our renewal rate plus the $80 extra fee charged by This fee is subject to change so please renew on-time or request transfer on-time.

**********************

PROOFREADING/EDITING/FORMATTING BOOKS SERVICES:

This is a new service for us to offer new and established writers. We offer to read through you stories and mark each word, sentence, punctuation that we feel may need additional work. You will receive a written report of our findings as well as your original work back after completion. Depending on the service you request we will need a minimum of 48 hours to complete most tasks.

Formatting your story in the required format of Smashwords, Createspace and Amazon Kindle is a time consuming task. We endeavor to create a document that will pass through each of these services online editing software and come out on the other side reading for final publication. We DO NOT create eBook or book cover images. There are several good services out there if you elect not to use the online ones provided by them. We prefer you send us your book in a plain text document and we will proceed from there. We include a formatted Table of Contents for each book as well. These will be clickable in your eBooks. Creating Indexes is trickier and you will have to contact us directly if you wish to include one for your Createspace paper/hardback book.

CONFIDENTIALITY:

We do not have access to your financial or credit information ever. We will never share, give-away or sell any stories that you provide us for editing or formatting.

***********************************************************

We do reserve the right to add, delete or change our Terms and Conditions. All current customers will receive a copy of any changes to the Terms and Conditions Statement.

*********************************************************

Once you have paid your invoice for your website/blog we assume that you have read and agree to our Terms and Agreements.